1. General provisions.
1.1. This text is an Agreement between the online store "
Sustainedfuturehomes", hereinafter referred to as the "Online Store", and the user of the services of the
online store, hereinafter referred to as the "Buyer", and defines the terms of booking for fitting or purchasing goods through the
website of the Online Store.
1.2. Visiting the pages of the site or placing orders on the resource
Sustainedfuturehomesmeans the Buyer's full and unconditional acceptance of the terms of this Agreement. The Seller considers the fact of using the website www.
Sustainedfuturehomesby the Buyer as agreement with the terms of agreement from the relevant point in time.
1.3. This Agreement may be amended and or supplemented by the Seller unilaterally without any special
notice. A new or amended Agreement becomes valid after it is posted on the website of the Online Store.
1.4. The Site is the subject of intellectual property rights of the Seller, including catalog photos, logos, design, descriptions,
articles, as well as other information. All exclusive property copyrights to the Site belong to the Seller.
1.5. This Agreement is governed and interpreted in accordance with the legislation of Estonia. Issues not regulated by the Agreement shall be resolved in accordance with the legislation of Estonia.
1.6. The Seller reserves the full and unconditional right in any way to unilaterally change,
add, delete and correct any clauses and parts of clauses of the Rules of Use without prior notification
of Buyers. However, this is not a basis for the Seller to refuse obligations under the Order already made by the Buyer. The text of the current
Agreement is available at
Sustainedfuturehomes/privacy-policy/
2. Terms and definitions
2.1. "Goods" - the assortment presented in the online store. 2.3. "Order" - the buyer's decision to reserve for
trying on or purchase goods, duly executed in the online store.
2.4. "Online store" - the Internet resource www.
Sustainedfuturehomes, owned by the Seller, where the Goods and the conditions for their reservation, purchase and delivery are presented.
2.5. "Buyer" - an individual or legal entity who has made a decision to purchase the offered goods in the online store
in accordance with the terms of the User Agreement and has placed a corresponding order.
2.6. "Visitor" - a visitor to the Site who has visited it at least once.
2.7. "Seller" - the site administration, which provides access to the site www.
Sustainedfuturehomesand its services.
3. Ordering procedure
3.1. To purchase Goods in the Online Store, the Buyer places an order using the appropriate interface located on the pages of the Online Store.
3.2. When placing an Order, the Buyer agrees to provide reliable and accurate information about himself, his contact details
and the details of his Order. The Seller guarantees that the information received from the Buyer will not be provided to third parties, except for cases provided for by the current legislation of Estonia.
3.3. The Buyer bears full responsibility for providing false information, which led to the inability of the Seller to properly fulfill its obligations to the Buyer.
3.4. When ordering goods at night or during non-working hours, as well as on a day off or public holiday, the order is considered to be received at 10 a.m. the next business day.
3.5. After placing an order on the website, the Buyer receives a notification about the reservation or order of the product via SMS or to the email address specified when booking. The Buyer may receive a notification about the order being sent or its delivery from a company specializing in the delivery of goods.
3.6. The Buyer has the right to cancel the order at any time before it is sent to the Buyer by notifying the Online Store Manager by phone or email.
4. Information about goods
4.1. Information about the goods is for informational purposes only. Any changes may be made to them without any prior notification to Buyers and Site Visitors.
4.2. The photographs accompanying the Product are simple illustrations of it and may differ from the actual appearance of the Product. The descriptions / characteristics accompanying the Product do not claim to be exhaustive and may contain typographical errors. To clarify information about the Product, the Buyer may contact the Support Service. The information presented on the Site is updated daily.
4.3. The Online Store reserves the right to expand and reduce the product offer on the Site, regulate access to the purchase of any products, as well as suspend or terminate the sale of any products at its own discretion.
5. Cost and procedure for payment of the Order. 5.1. Payment for the Product is made in the national currency of Estonia - hryvnia or dollars. The Buyer pays for the Order in any convenient way offered by the Online Store in the GOODS section.
5.2. In the event of payment for the Order in cash at receipt, the Buyer pays for the order at the time of transfer of the Goods.
5.3. The Seller is obliged to provide the Buyer with a cash or merchandise receipt, or other document confirming payment for the Goods.
5.4. The Buyer bears the costs of paying the commission fee according to the tariffs of a specialized resource for transferring payment
to the Seller.
5.5. The price of the Goods is indicated in the catalog. As for the incorrect indication of the price of the Goods ordered by the Buyer, the Seller
at the first opportunity informs the Buyer about this for confirmation or cancellation of the Order. 5.6. The price of the Goods in the Catalog
may be changed unilaterally by the Seller, while the price of the Goods ordered by the Buyer is not subject to change.
6. Delivery of the order
6.1. Delivery of the Goods to the Buyer is regulated in accordance with the section of the site
6.2. The total delivery time of the goods consists of the Order processing time and the delivery time. The Order processing time is up to two business days. The Order delivery time indicated in the online store is approximate and depends on the selected delivery method (courier delivery across Estonia, self-pickup by the Buyer from the Seller's store or delivery by a company specializing in the delivery of goods) and the geographical location of the Buyer.
6.3. The Buyer, in the presence of a courier or at the warehouse of a company specializing in the delivery of goods, accepts the ordered Goods in terms of quantity, quality and configuration.
7. Procedure for returning goods.
7.1. The Buyer has the right to exchange the purchased Goods of proper quality if they do not fit in shape, dimensions, style, color, size or for other reasons cannot be used by him for their intended purpose, within 14 days, excluding the day of purchase.
Exchange of Goods of proper quality is carried out if the Goods have not been used, and if their presentation, packaging, consumer properties, seals, labels, as well as the sales receipt or cash receipt issued to the Buyer together with the sold Goods are preserved.
7.2. Upon receipt of Goods of improper quality, the Buyer has the right to demand replacement of the poor-quality Goods with a high-quality one. The Seller, in case of justified claims regarding the quality of the Goods, satisfies the Buyer's claim within ten days from the date of submission by the Buyer of a written claim and electronic photographs depicting the defects of the Goods to the email address return@
Sustainedfuturehomes.
Claims must be submitted no later than 14 days after receipt of the Order by the Buyer.
7.3. If the Buyer rejects the Goods of proper quality, the Seller shall compensate him for the amount of money paid for the Goods, less the amount of expenses related to the delivery of the Goods to the Buyer and the removal of the Goods from the Buyer for delivery to the Seller.
7.5. If the Buyer rejects the Goods of improper quality, the Seller shall compensate him for the amount of money paid for the Goods, including the amount of delivery of the Goods to the Buyer and from the Buyer to the Seller upon return.
8. Liability of the Parties
8.1. The Seller shall not bear any financial liability that goes beyond the amounts received from the Buyers as payment for the Goods and services provided. 8.2. The Seller shall not bear any liability for failure to meet delivery deadlines by a company specializing in the delivery of goods
8.3. The Seller shall not bear any liability in the event of force majeure.
8.4. The Parties shall make every effort to resolve any disagreements solely through negotiations.
9. The Order shall be deemed to have been fulfilled: a) at the time of actual transfer of the Goods to the Buyer or to another person who was at the time of delivery at the address specified in the order and paid for the Goods upon delivery of the Goods by the Seller's courier;
b) at the time of transfer of the Goods to the Buyer by the organization delivering the Goods.